You have to enable the new Gmail package tracking

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In November, Google announced that Gmail would show package and delivery tracking right in your inbox. If this feature is not yet available, you can manually enable it in your Gmail settings.

This new Gmail package tracking shows when a delivery arrives right in the inbox view below an email. There is a truck icon and “Upon arrival [date]” in green.

Additionally, Gmail has redesigned the information that appears when you open a message. It is now housed in a card with dynamic color used for the background. In the upper left corner, you preview the image, name and delivery date (“From Carrier”) again. You can also view a store-specific “Order Number” with the ability to quickly copy. Below is an order timeline with shortcuts to “Track Package” on the web and “Order Details”.

Compared to the old layout, you actually see less information with truncated “Items” if you have multiple items.

When this feature was announced in early November, Google said it would roll out to Android and iOS in the coming weeks. Once it’s available, there will be a “Track your packages in Gmail” card at the top of your inbox.

For those who haven’t been prompted for the card, they can (on Android) open Gmail Settings from the navigation drawer. > select your email address > scroll to “General” > Package tracking: “Google will share your package tracking numbers with carriers. You’ll get status updates here in Gmail.”

On iOS, open the redesigned settings and scroll down to “Data Privacy” near the bottom.

You can disable it if you prefer the old view, while Google plans to “proactively display a delay label and push email to the top of your inbox” in the coming months. It’s also coming to Gmail on the web.

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